Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us we've missed a spot? This is the page for that. Below you'll find how to reach the team behind Real Money Casinos, what we can actually help with, and what we can't.
How to Reach the Team
Email is the best way to get hold of us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't run on canned auto-replies here. Tell us upfront what your message is about (a review query, a correction, a partnership pitch) so we can route it to the right person and get back to you faster. We aim to reply within two working days, though it can run a little longer when volume is high.
What We Can Help With
- Questions about our reviews and ratings — If you want more detail on how we rate a casino, why one site ranks above another, or what a specific bonus term means, ask us directly.
- Corrections — Casino offers, terms and licensing details change often. If something on otcjournal.com looks out of date or inaccurate, tell us. We'd rather fix it than leave it wrong.
- Content suggestions — If there's a topic you'd like covered — a payment method, a specific state's rules, a game category — let us know what you're looking for.
- Partnership and media enquiries — If you represent a licensed operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If gambling has become a worry for you or someone close to you, say so in your message. We'll point you towards resources such as the National Council on Problem Gambling helpline (1-800-522-4700) and your state's self-exclusion program, or you can find more on setting limits and where to get support in the responsible gambling sections of our reviews.
What This Page Is Not For
We're an independent research and comparison resource — we don't operate any casino, hold player funds, or process deposits and withdrawals. If you have an account issue, a payment dispute, or a question about a specific bonus's wagering requirement on a site you've signed up to, that has to go through the casino's own customer support team, not us. We can, however, help point you towards a casino's official support channels if you're struggling to find them.
Likewise, we can't offer legal advice on your state's gambling laws. For a broader look at how licensing and eligibility work across the industry, our reviews of individual operators cover this in detail, and readers outside the licensed US market sometimes ask us about alternatives — for that, see our page on trusted non-GamStop casinos in the UK.
How We Handle Your Message
Every email is read by a real person on our team before any reply goes out. We don't sell, share or use contact details for anything beyond responding to your message. If your enquiry touches on something sensitive — a complaint about a specific operator, or a request for help with a gambling problem — we treat it with the same care whether it's a one-line note or a long explanation.
A Note on What We Do Here
Real Money Casinos exists to help US players compare licensed casino sites on the things that matter most: payout speed, bonus terms, banking options, and overall trustworthiness. That research is only as good as the feedback we get from readers actually using these sites, so if something we've published doesn't match your own experience, we want to hear it. Positive or negative, it helps keep our reviews honest.
Thanks for taking the time to reach out. We look forward to hearing from you.